Previous
Zendesk Logo

Full Zendesk Resolution Suite, including AI Agents and Copilot.

Endorsed by

DC Startup Week Logo
open_in_newVisit

...

Full Zendesk Resolution Suite, including AI Agents and Copilot, free for 6 months.

Save $25,000

Trusted by more than 50,000 startups, Zendesk works out of the box, scales with you as you grow, and frees your team to drive growth and innovation. What’s included: - Up to 50 Seats for the Suite Professional Plan, Zendesk's best-value plan for growing companies, offering comprehensive omnichannel support, custom analytics, and advanced AI tools. Features include, - Copilot Assistance: Deliver real-time guidance, suggested replies, and automated actions - AI Agents with Automated Resolutions: Provide instant, accurate answers directly in your help center, with generative search. Develop personas, provide tailored instructions, design scenarios for human escalation - 10 AR’s (Automated Resolutions) per agent per month: when a customer’s request is successfully resolved by an AI agent without escalation to a human - Up to 100 “Light Agents” (limited permission who can stay informed about tickets) - Full API Access: build custom integrations, sync customer data - Up to 5 Help Centers: Support multiple brands, products, service tiers, or regions - App Builder Access: turns ideas into apps using conversational prompts, to streamline workflows. No technical expertise requireRedemption Instructions: Startups that have previously been a paid customer (or redeemed a trial) are not eligible. The offer is open to startups that continue to have under 250 employees, are Series B or below, and continue to be an independent business (i.e. not merged or acquired) for the duration they are in the program. Startup accounts that remain inactive for a sustained period may have their program access discontinued.Special Restrictions: Eligibility: - New Zendesk customer - Up to 100 employees - Startup with funding no greater than Series B

warning

Available for new customers only


How It Works

Trusted by more than 50,000 startups, Zendesk delivers world-class AI-powered support. No developer? No problem. Zendesk works out of the box and scales with you, keeping your data safe and your customers happy. - Launch in hours, not months, with an AI-powered platform that works out of the box and is built for growth. - Free up your team’s time with AI Agents automating 80% or more of interactions. - Unify your team, tools, and AI in one platform for smarter support and actionable customer insights. - Unlock exclusive offers and discounts from top technology companies such as AWS, Google Cloud, Brex, and GitHub.

Gallery